Blog Post

Thousand Hills Realty

Moving scams are unfortunately now becoming more common, compared to some years ago, because anyone can easily create a website, buy or rent a couple of trucks and pass themselves off as a legitimate moving company. If you are planning to move soon, it’s essential for you to be aware of what the most common scams are and how to avoid them.

1. If you are asked for a large cash deposit

Security deposits are often demanded by movers, especially during peak season or in areas where many homeowners are moving. However, it’s always important to do some research before putting down a cash deposit, as this is one of the most common moving scams. Always beware of a moving company when they ask for a large cash deposit, because they can take your money and disappear. To avoid this scam – talk to your real estate agent, or someone who can help you find a reliable moving company that has a proven reputation in the community or who won’t ask for a deposit at all.

2. If a moving company is asking for an increase of the moving cost

If a mover asks for an unexpected price increase, it’s possibly a scam, but may not be avoidable if it happens when you get to your final destination. In this situation, the mover usually offers you a very low moving price estimate. As the rate is likely more economical than any other price estimate you receive, you may be tempted to accept the offer.

Here now comes the problem! When you arrive at your new place, the movers will ask for an increase in the moving cost. They will cite extra charges, hidden fees, or several other reasons for demanding more money. When you fall into this scam, you could very well end up paying more than you would have paid, had you accepted a higher estimate from a reputable company.

To avoid this scam - always get an in-home estimate from several potential movers so that they can provide you an accurate estimate for the cost of your move. If possible, ask for a written agreement that the price will not exceed the moving estimate, in order to avoid any additional charges.

3. Holding goods hostage

If the moving company demands a price-increase,as mentioned in the scam above, they may keep your goods in the truck until you pay them the money they ask for. Without giving you a specific reason why you owe them more money, they can hold your goods hostage or threaten to keep your goods until you pay them the additional cost they are demanding.

To avoid this scam - check the company's track record and reviews. Look up the company's profile and see if there have been any complaints filed against them.

4. Operating illegally

There may be some movers that will try to pass themselves off as legitimate moving company when they are actually unregistered and operating illegally. Even if these companies may not scam you directly, they are still doing illegal business.

If their operations are stopped by police intervention due to some complaints in the middle of your move, your goods could potentially be taken and held as evidence. There is no guarantee that your goods will be brought to your new home.

To avoid this scam – make sure that the moving company provides you with their USDOT number, then check the FMCSA website to find out if the registration is still active. If it is not, they are running the business illegally.

5. Insurance fraud

Be careful of movers that entice you to use their services by offering a blanket insurance policy; they’re not a legitimate company. Most of the reputable moving companies don’t provide insurance coverage themselves. Instead, insurance is purchased from a third party. Any mover offering complete coverage is not doing business legally. If something happens to your goods during the move, you’re unlikely to receive compensation for your belongings, despite the promise of blanket insurance by the mover.

To avoid this scam – make sure to confirm that everything is documented correctly. Legitimate moving companies will make documentation of every detail and give you copies of all the paperwork.

6. Over-the-Phone Estimates

Do not rely on quotes that are given verbally over the phone. Crooks are likely to change the moving cost on moving day. If you base the moving cost on a phone estimate, you won’t meet anyone from the company until moving day. Remember that the price of a move is often is based on the weight of your goods, a factor that needs to be determined in person.

To avoid this scam – obtain at least three written, in-home estimates (not over-the-phone estimates) before making a decision.

If you are planning to move to another place in the future, be sure to have some idea of the most common moving scams and know the steps you can take to try  to avoid them.

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