Hiring a property management company to manage the rental of your investment property can be a large weight off your shoulders, as the owner. A property manager will work on your behalf to handle a vast array of obligations to you, the property, and your tenant. These are the main obligations of a property management company and how you will benefit from enlisting their services.

Advertising the Property

A good property manager will do their best to advertise your property in all of the right places. Advertising on multiple platforms is key to making sure that the largest number of prospective tenants are reached, in a timely fashion. 

Marketing through the use of yard signage is a standby that will catch the eye of people driving by and is great for intriguing people about the property and prompting them to call the property manager for more information. Online platforms are the most commonly used and most effective at showcasing your property, due to the countless number of people that this resource can access. Most people nowadays go online to search for available rentals in the area which they are wanting to move, and a good property management company will be ready with quality descriptive ads and photos for these prospects to find on their company website, apartment listing websites, and social media outlets.

Good marketing is essential to making sure that your rental is leased as soon as possible, so that income is consistently being generated.

Showing The Property

After a prospective tenant has seen the property advertised, they will want to find out more information about the property and ask questions about the area or amenities. The property management company will field all of these calls or emails in the appropriate manner, saving you valuable time. During this phone call, an appointment is usually set to meet, in order to show the client the property. The leasing agent will take them to see the unit in person and will field any questions or concerns they have at that time. 

Accepting Application and Writing The Lease

Once the prospective tenant has seen the property, loves it, and wants to move in, they will move forward with filling out and submitting an application. The property management company will handle researching the new tenant and making sure that they will be a good fit for your rental. There will be predetermined criteria that the tenant will need to meet, and a background check, credit check, and leasing history will be evaluated for approval. 

After the application has been approved, and a move-in date has been set, it is then that the lease will be written. A property manager is familiar with all of the applicable local laws and guidelines, and the legally binding document will be written to protect all parties involved. It will be important to meet with the new tenant to go over the lease terms, have the lease signed, and also to explain any rules and regulations of the new neighborhood or community where the home or condo is located. It will be at this time as well, that the tenant will be sure to be informed about the due date for rent and how or where it may be paid. Clarity on this detail is a very important step to ensure that the owner of the property is paid on time as well.

Accept And Process Rent Payments

Having a property management company working for the owner will free you up from tedious paperwork and bookkeeping. All rent payments made by the tenant living at your property will be made to, and paid to, the property management company. That company will be in charge of maintaining all records regarding those payments and providing receipts to the tenants, per their request.

The property management company is also in charge of providing a monthly statement to the owner detailing all money that was accepted on their behalf and detailing any expenses that were charged to that property during that period. Regular rent payments will be made to the owner, and the owner will also receive the necessary documents to provide to their tax professional when filing their taxes.

Handle All Maintenance Issues

Receiving a call in the middle of the night that there is a water leak or that the air conditioning isn’t working, is a rude awakening no owner would want. If you have a property management company working for you, it is the obligation of that property management company to handle all of those maintenance calls, at any time of day or night. Most times, a predetermined authorization amount will have been set, so that you would not be disturbed anytime a repair issue can be fixed for less than that predetermined dollar amount. Any needed repairs which exceeded that cap, would be discussed with the owner and not performed until the approval was given. 

Having a property manager handle your maintenance issues also provides you access to maintenance repair companies and technicians, which the company has proven experience with, thus helping to ensure that the necessary repairs to your property are completed in a quality manner and in a timely fashion.

Handle Evictions

The last of the main obligations of the Property Management Company is: their involvement in the eviction of a tenant, should that course of action unfortunately need to be pursued. The property manager will file the paperwork on your behalf and will also appear in court if necessary, saving the owner themselves much time and headache. All avenues will be explored, in order to protect the owner from any financial losses or to recoup any expenses for damages. 



Having a property manager on your team is a great asset. The peace of mind the owner of the property will receive from allowing the property manager to attend to the key areas of responsibility for them, will be of great value and will prove to outweigh the cost of the management fee.

Thousand Hills Realty is Branson’s premier property management company and we would appreciate the opportunity to discuss our obligations to our owners with you. If you are interested in learning more about our services, contact us today at 417-337-8081.